At Zaps, we strive to ensure your satisfaction with every purchase. If you are unsatisfied with your purchase, we're here to help.  You have 15 days to ship an item back to us from the date you received it and your return must include the original packaging.  Once we receive your item, we will inspect it and willl immediately notify you of the status of your refund after inspecting the item. Once your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Our items are in stock and can take up to 2 business days to process. Customers who selected "First Class Shipping" should expect to recieve orders withtin 5-6 days business days from the date of purchase. Tracking details will be emailed to you once your order has shipped.